All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners Operational
Insights JSON API - Enterprise Commercial Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Ellucian eTranscripts Orders Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Information: National Student Clearinghouse public website issues, please use the secure login page directly to log in
Resolved - This incident has been resolved.
Dec 5, 13:05 EST
Investigating - Our public http://www.nationalstudentclearinghouse.org site is having intermittent issues due to our ISP provider having issues. If you are not able to get to our secure site login off the http://www.nationalstudentclearinghouse.org page, you can navigate directly to the following secure login page and log in from there.

https://id.studentclearinghouse.org/
Dec 5, 09:19 EST
Dec 4, 2025

No incidents reported.

Dec 3, 2025
Service Interruption Alert
Resolved - The issues with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website functionality, as well as with our school secure site logins and Transcript Services secure site logins and dependent functions, have been resolved.
Dec 3, 13:02 EST
Monitoring - We’re beginning to see recovery with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website functionality, as well as with our school secure site logins and Transcript Services secure site logins and dependent functions. We will continue to monitor verification requests and transcript processing to ensure this recovery continues. As long as no new issues occur by 1 pm EST, we will mark this issue as resolved.
Dec 3, 12:01 EST
Update - We’re currently experiencing issues with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website customers, as well as School secure site logins and Transcript Services secure site logins and dependent functions, which may affect your ability to complete verification requests and process transcripts. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience.
Dec 3, 09:24 EST
Investigating - We’re currently experiencing issues with our Verification Services DegreeVerify, EnrollmentVerify, DiplomaVerify, & Insights API & Website customers, as well as School secure site logins and Transcript Services secure site logins and dependent functions, which may affect your ability to complete verification requests and process transcripts. Our team is working to resolve this as quickly as possible. We apologize for the inconvenience.
Dec 3, 09:09 EST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

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