All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners ? Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners ? Operational
Insights JSON API - Enterprise Commercial ? Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

NSC Maintenance Scheduled Oct 26, 2025 23:45 - Oct 27, 2025 00:15 EDT

The National Student Clearinghouse will perform routine maintenance on our Verification Services products DegreeVerify, EnrollmentVerify, DiplomaVerify, and Insights for the API and Website on Sunday, October 26, 2025, from 11:45 PM to 12:15 AM ET on Monday, October 27, 2025. During this time, you may experience temporary service disruptions.

Please note that this email address is not monitored. If you have questions, contact your Clearinghouse representative.
Posted on Oct 09, 2025 - 11:11 EDT
Oct 24, 2025

No incidents reported today.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Service Interruption Alert
Resolved - The National Student Clearinghouse has resolved the technical issues we were experiencing with the services listed below. We apologize for any inconvenience this may have caused.

Thank You,
National Student Clearinghouse
Oct 20, 19:20 EDT
Monitoring - The National Student Clearinghouse Cloud Vendor has implemented a solution for one or more of the services listed below and is monitoring carefully to ensure the issue is fully resolved.
Oct 20, 16:59 EDT
Update - The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.
Oct 20, 11:25 EDT
Update - The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.
Oct 20, 11:13 EDT
Investigating - The National Student Clearinghouse is experiencing intermittent technical issues with the service(s) indicated below with unsaved payment methods, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.
Oct 20, 11:04 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

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