All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners ? Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners ? Operational
Insights JSON API - Enterprise Commercial ? Operational
Insights Legacy - Enterprise Commercial ? Operational
Transcript Services Operational
Transcript Ordering Site Operational
Track Your Order Page Operational
Transcript Download Center Operational
ETX Plus Operational
NextGen Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Infrastructure Upgrade Apr 5, 2025 07:00-11:00 EDT

Scheduled Maintenance: Many National Student Clearinghouse services will be unavailable from 7:00AM to 11:00AM, ET, on Saturday, March 29, and Saturday, April 5, as we update our technology to improve performance and enhance security. We apologize for any inconvenience.

Services that Will Be Unavailable During the March 29 & April 5 Maintenance
• Electronic Transcript Exchange (ETX)
• File processing (incoming files and ad hoc) of enrollment, degree and diploma records;
membership details; SSCR submissions; TERP data; and outreach files. Although you can still
submit files during this time, processing will be temporarily unavailable but will resume as
soon as the system is back online.
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Secure Site: New user creation
• Student Self-Service: Password reset features
• Transcript Services:
o Public ordering website
o Download Center
o Secure site for schools and all Transcript Ordering management tools
• Verification Services: Public ordering website

Posted on Mar 25, 2025 - 14:28 EDT
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025
Completed - The scheduled maintenance has been completed.
Mar 30, 22:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 20:10 EDT
Scheduled - We will be conducting systems maintenance on 3/30/2025 from 8:10pm to 10:10pm. During this period, our services will be temporarily unavailable.
We apologize for any inconvenience this may cause and appreciate your understanding and patience.

Mar 30, 20:05 EDT
Mar 29, 2025
Completed - The scheduled maintenance has been completed.
Mar 29, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 07:00 EDT
Scheduled - Scheduled Maintenance: Many National Student Clearinghouse services will be unavailable from 7:00AM to 11:00AM, ET, on Saturday, March 29, and Saturday, April 5, as we update our technology to improve performance and enhance security. We apologize for any inconvenience.

Services that Will Be Unavailable During the March 29 & April 5 Maintenance
• Electronic Transcript Exchange (ETX)
• File processing (incoming files and ad hoc) of enrollment, degree and diploma records;
membership details; SSCR submissions; TERP data; and outreach files. Although you can still
submit files during this time, processing will be temporarily unavailable but will resume as
soon as the system is back online.
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Secure Site: New user creation
• Student Self-Service: Password reset features
• Transcript Services:
o Public ordering website
o Download Center
o Secure site for schools and all Transcript Ordering management tools
• Verification Services: Public ordering website

Mar 25, 14:25 EDT
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.