All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners Operational
Insights JSON API - Enterprise Commercial Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Ellucian eTranscripts Orders Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Staging environment only - NSC Maintenance Scheduled Jul 7, 2026 09:00-17:00 EDT

Due to database updates being performed by the National Student Clearinghouse on Wednesday, July 8, 2026, our staging environment will be unavailable for client testing throughout the day. The production environment will not be affected.
Posted on Jul 08, 2026 - 09:00 EDT

Aug 1, 2026

No incidents reported today.

Jul 31, 2026

Scheduled Transcript Ordering and Tracking Maintenance – July 31, 2026
Completed - The scheduled maintenance has been completed.
Jul 31, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 06:00 EDT
Scheduled - The National Student Clearinghouse will perform a scheduled update to Transcript Ordering and Tracking on Friday, July 31, 2026, between 6:00 AM ET and 7:00 AM ET. The service will be unavailable for approximately 30 minutes during this maintenance window. Delivery of electronic transcripts may also be delayed during this time.
Thank you for your patience as we make improvements to enhance the performance, reliability, and security of Transcript Services.
Jul 30, 09:34 EDT

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

Verification Services (VS) Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 27, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 22:00 EDT
Scheduled - Scheduled Infrastructure Upgrade – July 26, 2026 – July 27, 2026

The National Student Clearinghouse will perform a scheduled infrastructure upgrade beginning Sunday, July 26, at 10:00 PM ET through Monday, July 27, at 4:00 AM ET.

As we update our technology to improve performance, reliability, and security, Verification Services—including DegreeVerify, EnrollmentVerify, High School DiplomaVerify, associated APIs and web applications, and the Insights JSON API—will be unavailable during this time.

Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Jul 10, 13:35 EDT

Jul 26, 2026

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

Scheduled Transcript Ordering and Tracking Maintenance – July 22, 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 EDT
Scheduled - The National Student Clearinghouse will perform a scheduled update to Transcript Ordering and Tracking on Wednesday, July 22, 2026, between 10:00 PM ET and 11:00 PM ET. The service will be unavailable for approximately 30 minutes during this maintenance window. Delivery of electronic transcripts may also be delayed during this time.
Thank you for your patience as we make improvements to enhance the performance, reliability, and security of Transcript Services.
Jul 22, 09:48 EDT

Jul 21, 2026

No incidents reported.

Jul 20, 2026

SSL Certificate Update – Action Required by July 20 (Disregard Prior Communication)
Completed - The scheduled maintenance has been completed.
Jul 20, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 07:01 EDT
Scheduled - If you received communication regarding a certificate update (Subject: National Student Clearinghouse Maintenance - SSL Certificate Update – Action Required by July 20 - 20 July 2026), please disregard it. The communication was sent in error and does not apply to your organization. We apologize for the confusion and any inconvenience this may have caused.

Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Jul 8, 16:41 EDT
SSL Certificate Update – Action Required by July 20
Completed - The scheduled maintenance has been completed.
Jul 20, 07:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 16:39 EDT
Scheduled - API clients using DegreeVerify, High School DiplomaVerify, and Insights must update certificates to maintain connectivity.

The Clearinghouse will update SSL certificates for:
• secure.studentclearinghouse.org
• secureapi.studentclearinghouse.org
*Includes AWS root

Action required by July 20, 2026, at 7:00 AM ET:
• Download the updated SSL certificates from the Certificate Help page located at https://help.studentclearinghouse.org/schoolsecuresite/knowledge-base/security-certificate-support/
• Update trust store (both endpoints + AWS root)

After update:
• Test API connections
• May result in service interruption if not completed

If you have any questions, please email us at CertHelp@studentclearinghouse.org.

Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Jun 18, 14:45 EDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

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