All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners Operational
Insights JSON API - Enterprise Commercial Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Ellucian eTranscripts Orders Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Planned Maintenance from 10:00 PM on June 21 to 2:00 AM on June 22 Jun 21, 2026 22:00 - Jun 22, 2026 02:00 EDT

The National Student Clearinghouse will perform scheduled maintenance during the routine maintenance window on Sunday, June 21, from 10:00 PM ET until 2:00 AM ET on Monday, June 22. During this time, Verification Services, including DegreeVerify, EnrollmentVerify, DiplomaVerify, associated APIs and Web applications, and the Insights JSON API, may experience brief, intermittent disruptions.

Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on May 29, 2026 - 15:04 EDT
Jun 5, 2026

No incidents reported today.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026
Service Interruption Alert - Transcript Services Integrated Student Information System Orders
Resolved - This incident has been resolved.
May 23, 14:19 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 23, 13:04 EDT
Investigating - The National Student Clearinghouse is experiencing technical issues with processing of integrated Transcript Services Student Information System Orders, which may impact the timely processing of these automated orders. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.
May 23, 10:40 EDT
May 22, 2026

No incidents reported.

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