All Systems Operational
Postsecondary Schools - Secure Site
Operational
Access issues - school users
Operational
Postsecondary Schools - Verifications
Operational
Access issues - school users
Operational
Access issues - student or commercial requestors
Operational
Verification Services
Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners
Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners
Operational
Insights JSON API - Enterprise Commercial
Operational
Transcript Services - Postsecondary (Colleges and Universities)
Operational
Transcript Ordering Site - requestors
Operational
Track Your Order Page - requestors
Operational
Transcript Download Center - recipients
Operational
School Site Access issues - TS school users
Operational
ETX Plus - school users
Operational
NextGen - school users
Operational
Ellucian eTranscripts Orders
Operational
Transcript Center - Secondary (High Schools)
Operational
Transcript Ordering Site - requestors
Operational
School Site Access issues - TC school users
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming Planned Maintenance from 10:00 PM on May 17 to 2:00 AM on May 18 May 17, 2026 22:00 - May 18, 2026 02:00 EDT
The National Student Clearinghouse will perform scheduled maintenance during the routine maintenance window on Sunday, May 17, from 10:00 PM ET until 2:00 AM ET on Monday, May 18. During this time, Verification Services, including DegreeVerify, EnrollmentVerify, DiplomaVerify, associated APIs and Web applications, and the Insights JSON API, may experience brief, intermittent disruptions.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on May 01, 2026 - 16:36 EDT
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on May 01, 2026 - 16:36 EDT
Upcoming Maintenance on May 17 May 17, 2026 22:00 - May 18, 2026 02:00 EDT
Many National Student Clearinghouse services will be unavailable from 10:00PM on Sunday, May 17, to 2:00AM, ET, on Monday, May 18, as we perform routine maintenance on our systems. We apologize for any inconvenience.
Services that Will Be Unavailable During the Maintenance:
• Electronic Transcript Exchange (ETX)
• File processing (incoming files and ad hoc) of enrollment, degree and diploma records; membership details; SSCR submissions; TERP data; and outreach files. Although you can still submit files during this time, processing will be temporarily unavailable but will resume as soon as the system is back online.
• FAS Student Reporting Dashboard and Student Look-up
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Myhub enrollment certificate download functionality
• Secure Site: New user creation
• Student Self-Service: Password reset features
• Transcript Services:
o Public ordering website
o Download Center
o Secure site for schools and all Transcript Ordering management tools
o Batch School orders and Integrated School orders
Posted on May 05, 2026 - 15:08 EDT
Services that Will Be Unavailable During the Maintenance:
• Electronic Transcript Exchange (ETX)
• File processing (incoming files and ad hoc) of enrollment, degree and diploma records; membership details; SSCR submissions; TERP data; and outreach files. Although you can still submit files during this time, processing will be temporarily unavailable but will resume as soon as the system is back online.
• FAS Student Reporting Dashboard and Student Look-up
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Myhub enrollment certificate download functionality
• Secure Site: New user creation
• Student Self-Service: Password reset features
• Transcript Services:
o Public ordering website
o Download Center
o Secure site for schools and all Transcript Ordering management tools
o Batch School orders and Integrated School orders
Posted on May 05, 2026 - 15:08 EDT