All Systems Operational
Postsecondary Schools - Secure Site
Operational
Access issues - school users
Operational
Postsecondary Schools - Verifications
Operational
Access issues - school users
Operational
Access issues - student or commercial requestors
Operational
Verification Services
Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners
Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners
Operational
Insights JSON API - Enterprise Commercial
Operational
Transcript Services - Postsecondary (Colleges and Universities)
Operational
Transcript Ordering Site - requestors
Operational
Track Your Order Page - requestors
Operational
Transcript Download Center - recipients
Operational
School Site Access issues - TS school users
Operational
ETX Plus - school users
Operational
NextGen - school users
Operational
Ellucian eTranscripts Orders
Operational
Transcript Center - Secondary (High Schools)
Operational
Transcript Ordering Site - requestors
Operational
School Site Access issues - TC school users
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SSL Certificate Update – Action Required by July 20 Jul 20, 2026 07:00-07:10 EDT
API clients using DegreeVerify, High School DiplomaVerify, and Insights must update certificates to maintain connectivity.
The Clearinghouse will update SSL certificates for:
• secure.studentclearinghouse.org
• secureapi.studentclearinghouse.org
*Includes AWS root
Action required by July 20, 2026, at 7:00 AM ET:
• Download the updated SSL certificates from the Certificate Help page located at https://help.studentclearinghouse.org/schoolsecuresite/knowledge-base/security-certificate-support/
• Update trust store (both endpoints + AWS root)
After update:
• Test API connections
• May result in service interruption if not completed
If you have any questions, please email us at CertHelp@studentclearinghouse.org.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on Jun 18, 2026 - 14:45 EDT
The Clearinghouse will update SSL certificates for:
• secure.studentclearinghouse.org
• secureapi.studentclearinghouse.org
*Includes AWS root
Action required by July 20, 2026, at 7:00 AM ET:
• Download the updated SSL certificates from the Certificate Help page located at https://help.studentclearinghouse.org/schoolsecuresite/knowledge-base/security-certificate-support/
• Update trust store (both endpoints + AWS root)
After update:
• Test API connections
• May result in service interruption if not completed
If you have any questions, please email us at CertHelp@studentclearinghouse.org.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on Jun 18, 2026 - 14:45 EDT