All Systems Operational
Postsecondary Schools - Secure Site
Operational
Access issues - school users
Operational
Postsecondary Schools - Verifications
Operational
Access issues - school users
Operational
Access issues - student or commercial requestors
Operational
Verification Services
Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners
Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners
Operational
Insights JSON API - Enterprise Commercial
Operational
Transcript Services - Postsecondary (Colleges and Universities)
Operational
Transcript Ordering Site - requestors
Operational
Track Your Order Page - requestors
Operational
Transcript Download Center - recipients
Operational
School Site Access issues - TS school users
Operational
ETX Plus - school users
Operational
NextGen - school users
Operational
Ellucian eTranscripts Orders
Operational
Transcript Center - Secondary (High Schools)
Operational
Transcript Ordering Site - requestors
Operational
School Site Access issues - TC school users
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Staging environment only - NSC Maintenance Scheduled Jul 7, 2026 09:00-17:00 EDT
Due to database updates being performed by the National Student Clearinghouse on Wednesday, July 8, 2026, our staging environment will be unavailable for client testing throughout the day. The production environment will not be affected.
Posted on Jul 08, 2026 - 09:00 EDT
Posted on Jul 08, 2026 - 09:00 EDT
SSL Certificate Update – Action Required by July 20 Jul 20, 2026 07:00-07:10 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Jul 08, 2026 - 16:39 EDT
Jul 08, 2026 - 16:39 EDT
Scheduled -
API clients using DegreeVerify, High School DiplomaVerify, and Insights must update certificates to maintain connectivity.
The Clearinghouse will update SSL certificates for:
• secure.studentclearinghouse.org
• secureapi.studentclearinghouse.org
*Includes AWS root
Action required by July 20, 2026, at 7:00 AM ET:
• Download the updated SSL certificates from the Certificate Help page located at https://help.studentclearinghouse.org/schoolsecuresite/knowledge-base/security-certificate-support/
• Update trust store (both endpoints + AWS root)
After update:
• Test API connections
• May result in service interruption if not completed
If you have any questions, please email us at CertHelp@studentclearinghouse.org.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Jun 18, 2026 - 14:45 EDT
The Clearinghouse will update SSL certificates for:
• secure.studentclearinghouse.org
• secureapi.studentclearinghouse.org
*Includes AWS root
Action required by July 20, 2026, at 7:00 AM ET:
• Download the updated SSL certificates from the Certificate Help page located at https://help.studentclearinghouse.org/schoolsecuresite/knowledge-base/security-certificate-support/
• Update trust store (both endpoints + AWS root)
After update:
• Test API connections
• May result in service interruption if not completed
If you have any questions, please email us at CertHelp@studentclearinghouse.org.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Jun 18, 2026 - 14:45 EDT
SSL Certificate Update – Action Required by July 20 (Disregard Prior Communication) Jul 20, 2026 07:00-08:00 EDT
If you received communication regarding a certificate update (Subject: National Student Clearinghouse Maintenance - SSL Certificate Update – Action Required by July 20 - 20 July 2026), please disregard it. The communication was sent in error and does not apply to your organization. We apologize for the confusion and any inconvenience this may have caused.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on Jul 08, 2026 - 16:41 EDT
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on Jul 08, 2026 - 16:41 EDT
Verification Services (VS) Scheduled Maintenance Jul 26, 2026 22:00 - Jul 27, 2026 04:00 EDT
Scheduled Infrastructure Upgrade – July 26, 2026 – July 27, 2026
The National Student Clearinghouse will perform a scheduled infrastructure upgrade beginning Sunday, July 26, at 10:00 PM ET through Monday, July 27, at 4:00 AM ET.
As we update our technology to improve performance, reliability, and security, Verification Services—including DegreeVerify, EnrollmentVerify, High School DiplomaVerify, associated APIs and web applications, and the Insights JSON API—will be unavailable during this time.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on Jul 10, 2026 - 13:35 EDT
The National Student Clearinghouse will perform a scheduled infrastructure upgrade beginning Sunday, July 26, at 10:00 PM ET through Monday, July 27, at 4:00 AM ET.
As we update our technology to improve performance, reliability, and security, Verification Services—including DegreeVerify, EnrollmentVerify, High School DiplomaVerify, associated APIs and web applications, and the Insights JSON API—will be unavailable during this time.
Please note that this email address is not monitored. If you have questions, please contact your Clearinghouse representative.
Posted on Jul 10, 2026 - 13:35 EDT