All Systems Operational
Postsecondary Schools - Secure Site
Operational
Access issues - school users
Operational
Postsecondary Schools - Verifications
Operational
Access issues - school users
Operational
Access issues - student or commercial requestors
Operational
Verification Services
Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners
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Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners
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Operational
Insights JSON API - Enterprise Commercial
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Operational
Insights Legacy - Enterprise Commercial
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Operational
Transcript Services
Operational
Transcript Ordering Site
Operational
Track Your Order Page
Operational
Transcript Download Center
Operational
ETX Plus
Operational
NextGen
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Infrastructure Upgrade Apr 27, 2025 22:00 - Apr 28, 2025 03:00 EDT
Many National Student Clearinghouse services will be unavailable on Sunday, April 27, from 10:00PM ET to 3:00AM ET, Monday, April 28, as we update our technology to improve performance and enhance security. We apologize for any inconvenience.
Services that Will Be Unavailable During the Maintenance
- Electronic Transcript Exchange (ETX)
- File processing (incoming files and ad hoc) of enrollment, degree and diploma records;
membership details; SSCR submissions; TERP data; and outreach files. Although you can still
submit files during this time, processing will be temporarily unavailable but will resume as
soon as the system is back online.
- Financial Value Transparency & Gainful Employment (FVT/GE)
- Myhub enrollment certificate download functionality
- Secure Site: New user creation
- Student Self-Service: Password reset features
- Transcript Services:
- Public ordering website
- Download Center
- Secure site for schools and all Transcript Ordering management tools
- Verification Services: Public ordering website
Posted on Apr 15, 2025 - 10:01 EDT
Services that Will Be Unavailable During the Maintenance
- Electronic Transcript Exchange (ETX)
- File processing (incoming files and ad hoc) of enrollment, degree and diploma records;
membership details; SSCR submissions; TERP data; and outreach files. Although you can still
submit files during this time, processing will be temporarily unavailable but will resume as
soon as the system is back online.
- Financial Value Transparency & Gainful Employment (FVT/GE)
- Myhub enrollment certificate download functionality
- Secure Site: New user creation
- Student Self-Service: Password reset features
- Transcript Services:
- Public ordering website
- Download Center
- Secure site for schools and all Transcript Ordering management tools
- Verification Services: Public ordering website
Posted on Apr 15, 2025 - 10:01 EDT