All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners Operational
Insights JSON API - Enterprise Commercial Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Ellucian eTranscripts Orders Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Verification Services (VS) Transaction & Order ID Update – Effective November 15, 2026 Nov 15, 2026 22:00 - Nov 16, 2026 02:00 EST

The National Student Clearinghouse will perform scheduled maintenance beginning Sunday, November 15, at 10:00 PM ET through Monday, November 16, at 2:00 AM ET to implement an update to transaction and order IDs.

During this maintenance window, Verification Services, including associated APIs and web applications, will experience intermittent disruptions.

Following the update, new transaction and order IDs will increase from 9 to 10 digits.
Posted on Nov 02, 2026 - 10:18 EST

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Upcoming Planned Maintenance from 10:00 PM on October 25 to 12:00 AM on October 26
Completed - The scheduled maintenance has been completed.
Oct 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 22:00 EDT
Scheduled - Upcoming Maintenance on October 25

Many National Student Clearinghouse services will be unavailable from 10:00 PM on Sunday, October 25, through 12:00 AM, ET, on Monday, October 26, while we perform routine system maintenance. We apologize for any inconvenience and appreciate your patience.

Services Unavailable During the Maintenance Window:

• File processing (incoming files and ad hoc) of enrollment, degree and diploma records;
membership details; SSCR submissions; TERP data; and outreach files. Although you can
still submit files during this time, processing will be temporarily unavailable but will
resume as soon as the system is back online.
• FAS Student Reporting Dashboard and Student Look-up
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Myhub enrollment certificate download functionality
• Secure Site: New user creation
• Student Self-Service: Password reset functionality
• Transcript Services:
1. Public Ordering Website
2. Track Your Order
3. Download Center
4. Secure Site for Schools and all Transcript Ordering Management
Tools
5. Batch School Orders and Integrated School Orders
6. Electronic Transcript Exchange (ETX)
• Verification Services
1. DegreeVerify (School Users)
Oct 8, 16:47 EDT

Oct 25, 2026

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Service Interruption Alert
Resolved - This incident has been resolved.
Oct 20, 15:53 EDT
Update - We are continuing to investigate this issue.
Oct 20, 15:43 EDT
Update - We are continuing to investigate this issue.
Oct 20, 15:34 EDT
Investigating - The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.
Oct 20, 12:27 EDT
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