All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners Operational
Insights JSON API - Enterprise Commercial Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Ellucian eTranscripts Orders Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 22:00 EDT
Scheduled - Many National Student Clearinghouse services may experience intermittent interruptions from 10:00 PM ET on Sunday, August 23, until 12:00 AM ET on Monday, August 24, as we update our technology to improve performance and enhance security. We apologize for any inconvenience.

Services That May Experience Intermittent Interruptions During the Maintenance Window:
Transcript Services
Student Self-Service (including password reset functionality)
StudentTracker for Educational Organizations
StudentTracker Outreach
DegreeVerify (School Users)
Enrollment Reporting
Financial Value Transparency & Gainful Employment (FVT/GE)

While we do not anticipate a complete outage, users may experience intermittent service disruptions during the maintenance window. Full functionality will be restored upon completion of the maintenance activities.

Aug 18, 09:53 EDT

Aug 23, 2026

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Completed - The scheduled maintenance has been completed.
Aug 18, 13:55 EDT
Scheduled - Due to database updates being performed by the National Student Clearinghouse on Wednesday, July 8, 2026, our staging environment will be unavailable for client testing throughout the day. The production environment will not be affected.
Jul 8, 09:00 EDT

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.