All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners Operational
Insights JSON API - Enterprise Commercial Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Ellucian eTranscripts Orders Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upcoming Planned Maintenance from 10:00 PM on September 20 to 12:00 AM on September 21 Sep 20, 2026 22:00 - Sep 21, 2026 00:00 EDT

Upcoming Maintenance on September 20

Many National Student Clearinghouse services may experience intermittent interruptions from 10:00 PM EDT on Sunday, September 20, through 12:00 AM EDT on Monday, September 21, while we perform routine system maintenance. We apologize for any inconvenience and appreciate your patience.

Services That May Experience Intermittent Interruptions During the Maintenance Window::

• File processing (incoming files and ad hoc) of enrollment, degree and diploma records;
membership details; SSCR submissions; TERP data; and outreach files. Although you can
still submit files during this time, processing will be temporarily unavailable but will
resume as soon as the system is back online.
• FAS Student Reporting Dashboard and Student Look-up
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Myhub enrollment certificate download functionality
• Secure Site: New user creation
• Student Self-Service (including password reset functionality)
• Transcript Services:
1. Public Ordering Website
2. Track Your Order
3. Download Center
4. Secure Site for Schools and all Transcript Ordering Management
Tools
5. Batch School Orders and Integrated School Orders
6. Electronic Transcript Exchange (ETX)
• DegreeVerify (School Users)
• StudentTracker for Educational Organizations

Posted on Sep 03, 2026 - 11:19 EDT

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Completed - The scheduled maintenance has been completed.
Aug 24, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 22:00 EDT
Scheduled - Many National Student Clearinghouse services may experience intermittent interruptions from 10:00 PM ET on Sunday, August 23, until 12:00 AM ET on Monday, August 24, as we update our technology to improve performance and enhance security. We apologize for any inconvenience.

Services That May Experience Intermittent Interruptions During the Maintenance Window:
Transcript Services
Student Self-Service (including password reset functionality)
StudentTracker for Educational Organizations
StudentTracker Outreach
DegreeVerify (School Users)
Enrollment Reporting
Financial Value Transparency & Gainful Employment (FVT/GE)

While we do not anticipate a complete outage, users may experience intermittent service disruptions during the maintenance window. Full functionality will be restored upon completion of the maintenance activities.

Aug 18, 09:53 EDT

Aug 23, 2026

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.