All Systems Operational

Postsecondary Schools - Secure Site Operational
Access issues - school users Operational
Postsecondary Schools - Verifications Operational
Access issues - school users Operational
Access issues - student or commercial requestors Operational
Verification Services Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners Operational
DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners Operational
Insights JSON API - Enterprise Commercial Operational
Transcript Services - Postsecondary (Colleges and Universities) Operational
Transcript Ordering Site - requestors Operational
Track Your Order Page - requestors Operational
Transcript Download Center - recipients Operational
School Site Access issues - TS school users Operational
ETX Plus - school users Operational
NextGen - school users Operational
Ellucian eTranscripts Orders Operational
Transcript Center - Secondary (High Schools) Operational
Transcript Ordering Site - requestors Operational
School Site Access issues - TC school users Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance - Transcript Center Feb 22, 2026 07:30-17:30 EST

The National Student Clearinghouse will perform routine maintenance on our Transcript Center Service on Sunday, February 22nd, from 7:30 AM ET to 5:30 PM ET. During this time, the Transcript Center Ordering Site and the Transcript Center School User site will be inaccessible.
Posted on Feb 12, 2026 - 17:04 EST

Upcoming Maintenance on February 22 Feb 22, 2026 22:00 - Feb 23, 2026 00:00 EST

Many National Student Clearinghouse services will be unavailable from 10:00PM on Sunday, February 22, to 12:00AM, ET, on Monday, February 23, as we update our technology to improve performance and enhance security. We apologize for any inconvenience.

Services that Will Be Unavailable During the Maintenance:

• Electronic Transcript Exchange (ETX)
• File processing (incoming files and ad hoc) of enrollment, degree and diploma records; membership details; SSCR submissions; TERP data; and outreach files. Although you can still submit files during this time, processing will be temporarily unavailable but will resume as soon as the system is back online.
• FAS Student Reporting Dashboard and Student Look-up
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Myhub enrollment certificate download functionality
• Secure Site: New user creation
• Student Self-Service: Password reset features
• Transcript Services:
o Public ordering website
o Download Center
o Secure site for schools and all Transcript Ordering management tools
• Verification Services: Public ordering website

Posted on Feb 13, 2026 - 14:13 EST
Feb 18, 2026

No incidents reported today.

Feb 17, 2026
Resolved - This incident has been resolved.
Feb 17, 16:41 EST
Investigating - The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.

Feb 17, 16:19 EST
Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026
Completed - The scheduled maintenance has been completed.
Feb 8, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 20:00 EST
Scheduled - Alert: Customers may see an error when opening transcripts in the Download Center on Sunday, February 8, from 8:00–10:00 PM ET.

Please note that this email address is not monitored. If you have questions, contact your Clearinghouse representative.

Feb 5, 16:04 EST
Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.