Upcoming Maintenance on May 17

Scheduled for May 17, 22:00 EDT  -  May 18, 02:00 EDT

Scheduled

Many National Student Clearinghouse services will be unavailable from 10:00PM on Sunday, May 17, to 2:00AM, ET, on Monday, May 18, as we perform routine maintenance on our systems. We apologize for any inconvenience.

Services that Will Be Unavailable During the Maintenance:

• Electronic Transcript Exchange (ETX)
• File processing (incoming files and ad hoc) of enrollment, degree and diploma records; membership details; SSCR submissions; TERP data; and outreach files. Although you can still submit files during this time, processing will be temporarily unavailable but will resume as soon as the system is back online.
• FAS Student Reporting Dashboard and Student Look-up
• Financial Value Transparency & Gainful Employment (FVT/GE)
• Myhub enrollment certificate download functionality
• Secure Site: New user creation
• Student Self-Service: Password reset features
• Transcript Services:
o Public ordering website
o Download Center
o Secure site for schools and all Transcript Ordering management tools
o Batch School orders and Integrated School orders
Posted May 05, 2026 - 15:08 EDT
This scheduled maintenance affects: Postsecondary Schools - Verifications (Access issues - school users), Postsecondary Schools - Secure Site (Access issues - school users), and Transcript Services - Postsecondary (Colleges and Universities) (Transcript Ordering Site - requestors, Transcript Download Center - recipients, School Site Access issues - TS school users, ETX Plus - school users, NextGen - school users).