Scheduled Infrastructure Upgrade

Scheduled for Apr 27, 22:00 EDT - Apr 28, 03:00 EDT

Scheduled

Many National Student Clearinghouse services will be unavailable on Sunday, April 27, from 10:00PM ET to 3:00AM ET, Monday, April 28, as we update our technology to improve performance and enhance security. We apologize for any inconvenience.

Services that Will Be Unavailable During the Maintenance
- Electronic Transcript Exchange (ETX)

- File processing (incoming files and ad hoc) of enrollment, degree and diploma records;
membership details; SSCR submissions; TERP data; and outreach files. Although you can still
submit files during this time, processing will be temporarily unavailable but will resume as
soon as the system is back online.

- Financial Value Transparency & Gainful Employment (FVT/GE)

- Myhub enrollment certificate download functionality

- Secure Site: New user creation

- Student Self-Service: Password reset features

- Transcript Services:
- Public ordering website
- Download Center
- Secure site for schools and all Transcript Ordering management tools

- Verification Services: Public ordering website

Posted Apr 15, 2025 - 10:01 EDT

This scheduled maintenance affects: Postsecondary Schools - Secure Site (Access issues - school users) and Transcript Services (Transcript Ordering Site, Transcript Download Center, ETX Plus, NextGen).