The National Student Clearinghouse has resolved the technical issues we were experiencing with the services listed below. We apologize for any inconvenience this may have caused.
Thank You, National Student Clearinghouse
Posted Oct 20, 2025 - 19:20 EDT
Monitoring
The National Student Clearinghouse Cloud Vendor has implemented a solution for one or more of the services listed below and is monitoring carefully to ensure the issue is fully resolved.
Posted Oct 20, 2025 - 16:59 EDT
Update
The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
Posted Oct 20, 2025 - 11:25 EDT
Update
The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
Posted Oct 20, 2025 - 11:13 EDT
Investigating
The National Student Clearinghouse is experiencing intermittent technical issues with the service(s) indicated below with unsaved payment methods, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
Posted Oct 20, 2025 - 11:04 EDT
This incident affected: Transcript Services - Postsecondary (Colleges and Universities) (Transcript Ordering Site - requestors, Track Your Order Page - requestors, Transcript Download Center - recipients, School Site Access issues - TS school users) and Verification Services (DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners, DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners, Insights JSON API - Enterprise Commercial).